Network Monitoring & Support
Network Monitoring & Support
“Network Monitoring & Support” refers to the practice of actively observing and maintaining the health and performance of a computer network by using specialized tools to detect potential issues, troubleshoot problems, and ensure optimal network availability, often including proactive measures to prevent disruptions and providing technical assistance when necessary.
Key aspects of network monitoring and support
• Monitoring network devices:
Continuously collecting data from routers, switches, firewalls, servers, and other network components to track their status, performance metrics like bandwidth utilization, CPU usage, and memory usage.
• Performance analysis:
Identifying bottlenecks and potential issues by analysing network traffic patterns, packet loss,
latency, and response times.
• Alerting and notification systems:
Setting up automated alerts to notify administrators of critical network issues, such as device failures, excessive bandwidth usage, or security breaches.
• Troubleshooting:
Diagnosing and resolving network problems by analysing logs, identifying root causes, and implementing corrective actions.
• Capacity planning:
Monitoring network usage to anticipate future needs and proactively upgrade infrastructure to accommodate growing demands.
• Security monitoring:
Detecting suspicious network activity and potential security threats by analysing network traffic for
anomalies.
