The Hospitality world has undergone a substantial transformation in the last few years, and the technology that incited the changes is growing at a faster pace than most can keep up with. The hotel industry continues to grow at an impressive rate, becoming more competitive as international hotel groups make inroads into a growing number of destinations. This has led to a pressing need for establishments to provide a quality service to patrons. In line with this, the application of cutting-edge technologies and innovation has become a burning issue in the construction and refurbishment of hotels.
The hospitality industry is also evolving fast to meet new customer demands where guests want more for their travel dollar, and costs are always on the rise. Hospitality industry leaders will thus need to proactively and effectively respond to a set of evolving challenges around competitive dynamics, customer and market expectations, data use and integration,recruitment and retention, , and risk management. As hospitality companies look to transform and automate their F&A services, they want a provider with experience in delivering tangible results with their online ordering, social monitoring, customer analytics, consumer insights,supply chain optimization, store and restaurant operations to become more efficient and customer-centric.
Techguru with its in-depth knowledge of integrating various distribution channels enhances your business into a data enterprise, and integrates systems across your properties and business functions. Our customizable technology platform provides an Omni channel; seamless customer experience that integrates orders with every aspect of your enterprise: Point-of-Sales(POS) applications, kitchen management systems, CRM systems, and fulfillment channels as well as the enterprise systems that track sales and transactions. Techguru helps restaurant organizations move to a unified, new generation ERP system which eventually improves demand forecasting, guest profiling, and resource planning.
Our Service Offerings
- Resource planning
- Application Development and Maintenance
- System integration
- IT Strategy Consulting
- Package Selection and Implementation
- Systems Integration
- Mobility Solutions for enhanced guest experience
- Customer Interaction Management